BY NYC EVENTS

ORDER CANCELLATION
Your order can be canceled within 24 hours of purchase. There will be cancellation charges i.e. 4% of the paid amount, the rest of the amount will be credited to the original method of payment.
Please allow time for the credit to appear in your account. However, after this time period, no refunds are offered.
To cancel your order please contact us at +1 (732) 841-6649.

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EXCHANGES
We have a No Refund Policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock.
Refunds will be issued to the same account used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are non-refundable.
Please allow 7 days for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
Products cannot be returned. We offer exchanges only if the product delivered is in completely new condition the way it was delivered or not according to the details provided.
No returns on sale items unless we deliver the incorrect order.
Please get in touch with customer care by contacting +1 (732) 841-6649.
Please provide your order number and complete details of the order. Once received,  we will get back to you.